About Super Vape Shop
Super Vape Shop is Melbourne's dedicated online retailer of premium, TGA-compliant vaping hardware. We exist to provide Australian adults with access to high-quality, zero-nicotine vaporiser devices, starter kits, and accessories — backed by expert guidance and genuine local support.
Our Mission
Since our founding, Super Vape Shop has been committed to one core principle: providing Australian smokers with a genuine, compliant alternative to combustion tobacco — without the legal uncertainty, overseas shipping delays, or counterfeit hardware that plagues the grey market.
Every product we stock is sourced from established hardware manufacturers, verified for 0% nicotine content, and dispatched from our Melbourne warehouse with a full 12-month Australian replacement warranty. We are not just a retailer — we are a support network for the Australian vaping community.
Why Australians Choose Super Vape Shop
100% Australian Operated
Owned and operated from Melbourne, VIC. Orders dispatched locally from our Collins St office warehouse.
TGA Compliant Stock
Every device we sell contains zero nicotine and complies with Australia's 2024 Vaping Reforms legislation.
12-Month Local Warranty
No overseas RMAs. Defective products are replaced directly from our Melbourne stock within Australia.
18+ Verified by Veratad
We use Veratad's enterprise identity verification to prevent minor access and meet regulatory requirements.
Express Australian Shipping
All orders are dispatched within 24 hours from Melbourne. Express delivery available Australia-wide.
Local Customer Support
Our support team operates on Australian Eastern Time and responds within 1 business day.
Meet Our Team
Dr. Sarah Mitchell
Regulatory Compliance Specialist
Sarah holds a postgraduate qualification in health policy and has over 8 years of experience navigating Australian therapeutic goods legislation. She ensures all Super Vape Shop product listings and copy remain fully compliant with TGA reforms.
James Hartley
Hardware Review Specialist
James spent 6 years working with electronics importers in Melbourne before joining Super Vape Shop. He personally tests every device we stock for build quality, battery performance, and vapour production.
Priya Anand
Customer Experience Lead
Priya manages all warranty claims, returns, and customer queries. She has an 18-month average response time of under 4 hours and has resolved over 2,300 customer support tickets.
Business Details
| Business Name | Super Vape Shop Pty Ltd |
| ABN | 51 623 108 252 |
| Address | Level 9, 440 Collins St, Melbourne VIC 3000 |
| Phone | +61 485 906 541 |
| info@supervapeshop.com | |
| Business Hours | Monday–Friday 9:00am – 5:30pm AEST |
| Dispatch Location | Melbourne, VIC, Australia |